SupportSoft Whitepaper

This paper provides an overview of the IPTV market opportunity, and identifies three significant operating challenges that service providers face when launching this new service.

The document also describes core solution components that will help keep customer satisfaction high while lowering OPEX. Additionally, there is a checklist for service providers to consider before deploying IPTV. Finally, because IPTV is a relatively new technology, a glossary of IPTV related terms is included for the reader as an appendix.

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