Motive partners with AT&T Knowledge Ventures to market end-to-end service assurance for IPTV

December 7, 2007 – Motive, a US provider of service management software for broadband and mobile data services, has announced a partnership with AT&T Knowledge Ventures to market a service assurance solution for IPTV deployments.

The solution provides customer care agents and field technicians with access to real-time IPTV service performance information, helping with the diagnosis and repair of systems and applications that span the IPTV service delivery infrastructure.

“Service providers around the world are making significant investments and taking great strides to bring cutting-edge IPTV services to market,” said RJ Brideau, Vice President of Business and Channel Development for Motive.  “To maximise the full potential of those investments, Motive realises that time-to-market and an impeccable customer support experience are critical keys to success.  We are excited to be partnering with AT&T on our IPTV Service Assurance Solution and believe the approach we’ve pioneered together will help other service providers accelerate the rollout of their services and give their customers a high quality television experience.”