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netplus supplements Agama solution with monitoring

netplus supplements Agama solution with monitoring

netplus supplements Agama solution with monitoring

Swiss triple-play service provider netplus.ch SA has supplemented its Agama head-end service quality assurance set-up with Agama’s Embedded Monitoring Solution.

This extension enables netplus to cover the complete end-to-end hybrid IP/cable TV service distribution, giving it awareness and insights that have resulted in increased control and confidence in its service operations, as well as improved customer experience and satisfaction.

“By building out our Agama solution, to reach from the head-end site all the way to the point of actual service consumption, we now have complete transparency of the delivered service quality and usage throughout the end-to-end distribution,” says Romain Lonfat, Head of iTV Group at netplus.

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