Verizon repudiates Netflix congestion claims

Verizon have bitten back in the latest round of its increasingly heated buffeting dispute with Netflix, repudiating the latter’s accusations that Verizon has been deliberately “throttling” Netflix traffic.

Elsewhere in the same blog post, David Young recounts an experience with a dissatisfied customer in LA, who – “understandably confused by some of the misleading public accounts that inaccurately suggest widespread congestion that could affect Netflix traffic on Verizon’s network” (ouch) – had complained of an inadequate experience watching Netflix on his 75 Mbps FiOS connection.

Subsequent investigations, however, appeared to establish that there was “no congestion anywhere within the Verizon network… While the links chosen by Netflix were congested (congestion occurs when use approaches or reaches 100% capacity during peak usage periods), the links from other transit providers (carrying non-Netflix traffic) to Verizon’s network did not experience congestion and were performing fine.”

Cutting to the heart of the matter, the post then gives the following explanation for the perceived obstruction.

“What it boils down to is this: these other transit and content providers took steps to ensure that there was adequate capacity for their traffic to enter our network. In some cases, these are settlement-free peering arrangements, where the relative traffic flows between an IP network provider and us remain roughly equal, and both parties invest in sufficient facilities to match these roughly equal flows. That is the traditional basis for such deals. In other cases there may be traffic imbalances, but the networks or content providers have entered into paid arrangements with us to ensure connections and capacity to meet their needs for their out-of-balance traffic.”

The dispute, then, rumbles on. Read the entire blog post here.

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