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New app lets customers sort Sky from smartphone

Sky has released its Sky Service app, giving customers even more ways to keep track of their Sky account. The app allows customers check their bill, change their settings and manage their engineer visit, all in one place, whenever and wherever they want, from a wide range of mobile devices.

Customers can now view and pay their bill, check what channels they have and keep track of engineer appointments. Customers have the option to pick which Sky+ HD box in their house their remote record requests will get sent to and also change their TV PIN – all within the Sky Service app.

“We’re always looking for ways to improve our customer service and make our customers’ lives easier and we think the new Sky Service app is a great way to help them save time,” says Chris Stylianou, Managing Director – Customer Service Group. “Our customers can now check engineer appointments and view and pay their bill whenever it suits them, without having to call us.”

 

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