Viatel, the pan-European full-service telecommunications provider, has today announced the details of its brand relaunch, including its return to the enterprise market, enhanced financial resources and changes to its management team. Having previously been trading under the VTL Wavenet brand, exclusively within the wholesale market, Viatel will now offer an extended range of telecommunications services as part of its recent acquisition by the Dublin-based Digiweb Group. The expanded Digiweb Group will operate under two separate brand identities in order to serve its distinct and dedicated customer groups. Business customers including enterprise, government and wholesale businesses globally, will be served under the relaunched Viatel brand while consumer, residential and Small Business customers (predominantly in Ireland and Belgium) will be served under the Digiweb brand.
“Despite the current economic climate, there’s great cause for optimism in the telecommunications industry. Viatel’s relaunch proves as much,” says Digiweb Group CEO, Colm Piercy. “Tales of doom and gloom fill the business pages today and more success stories like Viatel’s are needed to change this narrative.”
Viatel is one of Europe’s largest network owners and provides high capacity, low latency and cost effective communications solutions for some of the largest telecommunications, financial and corporate blue-chip companies in the continent. Viatel’s management structure has always been designed to give customers direct access to the executive level and it provides extensive support for its customers’ business requirements. This kind of responsiveness sets it apart from its competitors and this will continue to be the case following the relaunch. Existing customers should experience minimal disruption to everyday operations with no changes in the way that they receive services, no change to customers’ current project managers and no changes to the way their services are currently supported.