Rostelecom trials innovative personal services manager

Major Russian telco Rostelecom has launched trials of a new personal services manager called ‘Personal Office’, which enables users to manage their telephony (mobile and fixed), broadband and IPTV services through an online portal or dedicated apps.

The project was developed together with Russian software development firm DartIT, and is based on the latter’s Unicount platform. It enables users to check the status of their individual accounts, manage their services and options, change price plans, make an online payment or apply for connection of new services.

The Personal Office service is available for customers located in the Far-East, Ural and Volga districts via PC, smartphones, tablets and TV sets. Dedicated apps have also been launched for iOS and Android devices.

Rostelecom relaunched its IPTV service last week with a number of major improvements, including multi-screen access to the service, new channels added, and social TV features – more details here.

Rostelecom (part of Syazinvest) is the largest telecoms operator in Russia, following the merger in April 2011 of interregional communications companies CenterTelecom, North-West Telecom, South Telecom Company, Volga Telecom, Ural Telecom, Siberia Telecom, Far East Telecom and Dagsvyazinform with the Rostelecom national long-distance communications company.

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